We design and manufacture all of our products at our Marlborough, MA facility, which combines state-of-the art technology with a workforce of dedicated craftsmen to provide historically accurate, energy efficient replica windows as well as custom solutions for new construction. By manufacturing all of our finished products in-house, Universal adheres to processes that not only ensure that we meet the exacting standards of the various historic accreditation agencies, but also guarantees the highest level of quality control. Our custom process also dramatically reduces lead time for customers who present unique design concepts.
Many of our craftsmen have been with us for twenty years or more, and our staff of approximately 75 employees has a combined 530 years of service with the company. Our hands-on approach allows us the flexibility to meet the most challenging of customer requests, and our precision CNC (computer numerical control) machinery ensures enhanced quality control standards in producing consistent high-performing window products.
